Dubai Aquarium and Underwater Zoo

Visiting the Dubai Aquarium and Underwater Zoo at Dubai Mall was an unforgettable experience for our family. From the moment we entered, we were amazed by the massive aquarium tunnel and the incredible variety of marine life surrounding us. Walking through the tunnel felt like being inside the ocean, with sharks, rays, and colorful fish swimming gracefully all around. The Underwater Zoo is very well organized and educational, offering a close look at different ecosystems and species. My child especially enjoyed seeing the penguins, crocodiles, and playful otters. The exhibits are clean, well maintained, and designed to be engaging for both children and adults. The staff were friendly, knowledgeable, and always ready to answer questions, which added great value to the visit. Safety measures were clearly in place, and everything felt very professional. The interactive experiences and clear information displays made learning fun and exciting. Located inside Dubai Mall, the aquarium is easy to access and perfect to combine with shopping or dining. Overall, the Dubai Aquarium and Underwater Zoo is a must-visit attraction for families and tourists. It offers a wonderful mix of entertainment, education, and awe-inspiring views of marine life. We truly enjoyed every moment and would happily visit again. 🐠🌊

Dubai Aquarium is visually impressive and definitely worth seeing at least once. The tunnel walk is beautiful but it last about 1 minute which I didn’t know and expected more. Seeing sharks, rays, and so many different species up close is a memorable experience, especially for first-time visitors or families. As an attraction, it’s well designed and very appealing. Unfortunately, the experience was negatively affected by the staff at the ticket counter. Two women were working there, and when I asked simple questions about whether our ticket included certain activities, they reacted in a very unprofessional manner. They laughed mockingly, spoke to each other in their own language, and sarcastically repeated my question back to me several times. This behavior felt disrespectful and made the situation uncomfortable. Another downside is the price. While the aquarium is nice, it doesn’t fully justify how expensive it is. In addition, the photo service is extremely overpriced — you receive only one printed photo for €40, while the remaining photos are sent by email. This feels excessive and takes away from the overall experience. In summary, Dubai Aquarium is a great outing visually, but the poor customer service and high costs significantly reduce its value. With better staff attitude and fairer pricing, it could easily be a much better experience.

The Dubai Aquarium & Underwater Zoo inside the Dubai Mall is an impressive stop, though it comes with a few caveats. While you can see the massive main tank for free from the mall, buying a ticket gets you into the 48-meter walkthrough tunnel and the Underwater Zoo on the upper level. The tunnel itself is stunning but surprisingly short; you can walk through it in about 10–15 minutes, but the view of the sharks and rays swimming overhead is undeniable. The real value lies in the Underwater Zoo upstairs. It is split into three zones: Rainforest, Rocky Shore, and Living Ocean. The highlight here is undoubtedly "King Croc," a massive saltwater crocodile that is genuinely awe-inspiring. The presentation and enclosure for him are top-notch. The penguin encounter is cute if you have kids, though the area can feel a bit small. I recommend the "Explorer" ticket if you want a bit more than just the basics, but skip the glass-bottom boat ride unless you have time to kill—it’s a very short loop and doesn't offer a drastically different view than the tunnel. Crowds can be overwhelming, especially on weekends. Go early on a weekday morning to actually enjoy the exhibits without being jostled. Overall, it’s a bit pricey for the duration (expect to spend about 60–90 minutes total), but it’s a solid, well-maintained attraction that offers a nice break from shopping.

The Dubai overhead and surrounding aquarium is definitely a worthwhile experience. With a wide variety of fishes, lobsters and other sea species it's a very good place to visit. The zoo also has penguins, crocodiles, snakes, birds, etc. Overall it was a really good experience to have!

We had a fantastic time at the Dubai Aquarium. The kids absolutely loved it and were excited the entire visit. The Gold Ticket was totally worth it — it lets you enjoy the full experience without feeling rushed and gives access to all the best attractions. The glass boat ride was especially cool and a highlight for all of us. Everything was well organized and very family-friendly. Highly recommend this if you’re visiting Dubai with children!